Our Privacy and Security Policy
At Zaneta Perfumes, your privacy and the security of your personal information are of the utmost importance to us. We have implemented strict security measures to protect your data, and we are committed to ensuring that your information remains confidential and secure. Only authorized personnel have access to your personal data, and they will use it solely to assist you with your orders, customer inquiries, or any other services you may request. Third parties will only be granted access to your information if you provide written consent or if required for legal or criminal investigations.
We do not sell, share, or rent your information to any third parties under any circumstances. Your personal data is treated with the highest level of care and integrity.
Information Collection
By using the Zaneta Perfumes website, you grant us permission to collect, store, and use your personal information for the following purposes:
- Processing your orders: To ensure timely delivery and accuracy of your order.
- Managing your membership registration: To create and maintain your account.
- Assisting with customer service inquiries: To address any concerns or questions you may have.
- Sending promotional materials: To notify you about special offers, promotions, and new products.
- Facilitating delivery, fast shipping, and wholesale transactions: To ensure your orders are processed and delivered efficiently.
- Verifying your identity: To ensure the security of transactions with payment providers.
What Information Do We Collect and Store?
To provide the best experience for our users, we collect and store the following types of information:
- Personal details: Such as email address, title, name, and shipping address.
- Account information: Your registered email address and password.
- Transaction information: Payment details, order history, and transaction records.
- Device and usage data: IP address, browser and operating system details, time of access, the URL you visited, and other relevant usage statistics.
- Marketing preferences: Your preferences related to receiving promotional emails, newsletters, and offers.
This information helps us process your orders, verify payments, customize your shopping experience, and improve our services. For example, we use this data to:
- Assist with pre-orders, shipping, and product delivery.
- Verify payments to ensure safe and secure transactions.
- Offer promotional campaigns, special discounts, and newsletters to keep you informed about our latest offerings.
- Provide personalized recommendations and improve customer experience by analyzing site traffic and usage trends.
If you choose to subscribe to our newsletter or marketing communications, we will use your contact details to share exciting offers and product updates. If at any time you no longer wish to receive these communications, you can opt out by clicking the unsubscribe link included in the email.
How We Protect Your Data
We implement advanced security measures to protect your personal information. These measures include:
- Data encryption: Your sensitive information, such as credit card details, is encrypted during transmission to ensure it remains secure.
- Access controls: Only authorized employees and third-party service providers who require access to your data for business purposes are granted permission to view your information.
- Secure payment systems: Our payment partners utilize industry-standard security protocols to safeguard your payment details during online transactions.
We are committed to protecting your privacy and ensuring that your information is handled securely at all times.
Third-Party Services and Data Sharing
In certain circumstances, we may need to share your information with trusted third-party services to complete certain processes, such as:
- Payment processors: To verify and process payments.
- Shipping partners: To facilitate the delivery of your orders.
- Marketing services: To send promotional offers or newsletters, if you have consented to receive them.
We ensure that any third parties we work with follow stringent privacy practices and handle your personal information with care.
We will never sell or lease your personal information to any third-party marketers. Your trust is important to us, and we are dedicated to maintaining a secure relationship with all our customers.
Cookies and Tracking Technologies
To enhance your experience on our website, we may use cookies and other tracking technologies to track user behavior, provide personalized content, and analyze site performance. Cookies are small files stored on your device that help us remember your preferences and activity. You have the option to disable cookies in your browser settings, though this may affect some site functionalities.
Your Rights and Choices
You have the right to:
- Access your data: Request a copy of the personal information we hold about you.
- Correct or update your information: Make changes to any inaccurate or incomplete personal data.
- Delete your information: You can request the deletion of your personal data, subject to certain legal obligations we may have.
- Opt-out of communications: You can choose to stop receiving promotional emails or newsletters by clicking the unsubscribe link in any email we send you.
If you have any concerns or wish to exercise any of your rights, please contact us through our customer support channels.
Note on Password Security
Your password is your personal and confidential information. It is your responsibility to keep it secure. Zaneta Perfumes employees will never ask for your password, and it is not accessible to anyone except you.
At Zaneta Perfumes, we take your privacy seriously and are committed to safeguarding your personal information. If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us.
This version includes additional details about security, third-party data sharing, cookies, and your rights, offering a more comprehensive approach for user understanding and compliance.